At The Moose Filter Co, we are committed to protecting your privacy and ensuring that your personal information is handled with care and respect. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website and services.
1. Information We Collect
We collect information to provide better services to our customers. The types of information we collect include:
a. Personal Information:
- Name
- Email address
- Phone number
- Shipping and billing addresses
- Payment information (processed securely through third-party payment processors)
b. Non-Personal Information:
- IP address
- Browser type and version
- Device information
- Cookies and usage data
2. How We Use Your Information
We use the information collected for the following purposes:
- To process and fulfill your orders.
- To manage subscriptions and provide updates on your account.
- To respond to customer inquiries and provide support.
- To improve our website, services, and customer experience.
- To send promotional emails, newsletters, or special offers (only if you opt-in).
- To comply with legal obligations.
3. How We Protect Your Information
We take the security of your information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your information with:
- Service Providers: Trusted third-party vendors who assist in fulfilling orders, processing payments, or managing subscriptions.
- Legal Obligations: Authorities or legal entities when required to comply with applicable laws or legal processes.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies help us understand how you use our site and improve functionality. You can manage your cookie preferences through your browser settings.
6. Your Rights
You have rights regarding your personal information, including:
- Accessing the personal data we hold about you.
- Requesting corrections to inaccurate or incomplete information.
- Deleting your personal information, subject to legal or contractual obligations.
- Opting out of receiving promotional emails or other communications.
To exercise these rights, contact us at [insert email address].
7. Third-Party Links
Our website may contain links to third-party websites. Moose Filter Co is not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal information.
8. Children's Privacy
Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child, we will delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: support@moosefilter.ca
Thank you for trusting The Moose Filter Co. Your privacy is important to us.
